Some thoughts on Hyperdesk
Friday, May 2, 2008 by Draginol | Discussion: OS Customization
When it comes to skinning the OS, I'm a fanatic. I've been into changing the look and feel of the OS for nearly 15 years now. From Object Desktop on OS/2 to working on the very first GUI skinning program on Windows, skinning is a passion of mine.
Over the years, I've seen a lot of programs, companies, and ideas come and go. On the software side, there's been great programs like eFX and Chroma (to name two) along with the ubiquitous WindowBlinds. On the content side, there's been teams of artists who have created some cool stuff like Pixtudio, The Skins Factory, SkinPlant, LIghtStar, and so forth.
When Windows XP came out, all of the third-party skinning engines went by the wayside except for WindowBlinds. WindowBlinds had an advantage in that Windows XP came with a skinning engine called uxtheme that was essentially a derivative of WindowBlinds 2 (i.e. they function the same way, have very similar formats, etc.). So rather than being hurt by XP, WindowBlinds got a free boost.
So back in 2001, the skinning world kind of branched into two groups. You had those who used WindowBlinds to skin Windows XP and you had those who used uxtheme to skin Windows XP. Each solution had its own pros and cons.
WindowBlinds costs money ($19.95) but had a much wider variety of skins and was a superset of features of uxtheme.
On the other hand, uxtheme was free but to use it, users had to apply a patch to crack the theme protection. Microsoft didn't want people making skins for uxtheme so they added digital signing protection to their skins. To get around that, hackers patched out that check and allowed the creation of third-party skins for it called msstyles.
So the division in groups largely rested on whether the 20 bucks for WindowBlinds was a sticking points. The people who went with WindowBlinds would say that they have a lot more skins, could use any msstyles skin converted to WindowBlinds and had a lot more features. Users of uxtheme rationalized their choice by pointing out it was free and it wasn't hard to patch the file.
And so for 7 years the two skinning communities developed on a parallel course. WindowBlinds, being a commercial product, continued to be developed over that time. uxtheme, of course, remained unchanged. Some companies began making skins for money. The first were Pixtudio, The Skins Factory, and Skinplant. They all made skins for WindowBlinds. But others made pro skins for uxtheme such as LightStar.
In 2006, Stardock, the makers of WindowBlinds had a new idea for skinning called MyColors. The idea was that Stardock would create a new group called Stardock Design and go out and partner up with major brands starting with sports teams and universities to sell branded themes. These themes would have the necessary software embedded in them. To make this happen, Stardock Design would also need artists.
The existing studios such as Pixtudio, The Skins Factory, and Skinplant simply couldn't produce enough content per year. Instead, Stardock Design went out and brought in house the skinners who made up these studios. All of Pixtudio and Skinplant work at Stardock.
This is where things get interesting...
The owner of The Skins Factory saw Stardock Design as a competitor and relations between the two soured. Moreover, The Skins Factory made it clear that it was going to work to create its own skinning solution rather than rely on Stardock's solution so that it wasn't dependent on what it perceived as a competitor.
Since The Skins Factory was (and still is) a one or two man shop that contracts freelance artists, the steady work at Stardock Design in creating content for major brands led some of the free lancers to join Stardock full time which further soured things with The Skins Factory.
Thus "HyperDesk" was born. Hyperdesk was discussed on WinCustomize considerably so I won't go into all the technical details here. Since it isn't released at the time of this writing, I have to go by informed speculation. It is essentially a uxtheme patch combined with a theme manager that will apply icons, wallpaper, along with specific support for applying skins to specific applications (like Winamp or Media Player). The problems with patching system files are well known, particularly the long term viability of patching uxtheme.dll from a consumer point of view.
Now for the commentary:
Hyperdesk and MyColors are similar in that the idea is to let people buy a "theme". You want your desktop to look have a complete look? Don't want to mess with a bunch of programs to do it? Then just buy the theme and with the press of a button Hyperdesk or MyColors will apply it.
Hyperdesk seems to go with the longstanding Skins Factory tradition of quality over quantity. Ironically, because they're stuck with uxtheme, they're very limited on the GUI skinning (it's no coincidence that their teasers are limited to shots of the media player as the few hints of the actual skins are pretty typical 8+ year old msstyles based tech which is pretty bland now). They will be hard pressed to approach the quality in their existing portfolio. That's because their existing portfolio was based on the technology that serves as the precursor of MyColors.
MyColors, by contrast, is powered by something that can offer better quality but the need for quantity to get serious distribution attention has spread Stardock Design thin. This means that there just isn't the marketing bandwidth to spend the time to create an incredible web presentation.
The presentation of say the Hyperdesk Sony Ericson skin absolutely blows away the presentation for MyColors themes.
For example:
MyColors Mustang vs. Hyperdesk Ericson
But you'll notice that they aren't showing very much. They show one icon (which ironically was made by someone who works at Stardock) and just bits of GUI. But the presentation if first rate. The MyColors Mustang page, by contrast, looks like an Amazon.com page or something.
Because Hyerdesk hasn't been released yet, I can't comment on the actual quality of the Ericson suite. I can point out some facts that The Skins Factory has made public. First, it won't support Vista which, in 2008, is pretty catastrophic. The number of people so into skinning that they'd pay money for premium themes but have stuck with XP is not very large. Secondly, unless Hyperdesk gets a miracle soon, there won't be any significant distribution channels. The uxtheme patching means he won't be getting it preloaded (not to mention the lack of Vista support) and he has no native channels to get started in which has relegated to him to having to post "teasers" in forums. In fact, this article is probably the most significant publicizing Hyperdesk has received so far.
The thing about selling these all-in-one themes is that it's based on conversation rates. That is, N% (where N is typically less than 2%) of people exposed to it in a significant way will actually buy something. So if you get 1,000 people to download and try Hyperdesk (or MyColors) you might get 10 to 20 of them to pay for it.
A decent theme made by non-slave labor costs tens of thousands of dollars to make. Let's say $10,000 to break even on a minimal theme. If you sell your theme for say $12.95 you're probably netting around $10. This is assuming it's an inspirational theme (i.e. has no royalties attached to it). To break even, you have to sell 1,000 of them. That means you have to have a channel that can get 100,000 people exposed to it. That's a lot of people - just to break even. And I'm being cheap on the cost. It costs Stardock Design more than that to produce a suite once you count associated costs.
Worse for Hyperdesk, even if they somehow get a uxtheme patch solution for Vista, the msstyles format on Vista is completely different and doesn't have a nice editor like XP msstyles did. At the very least, it would require creating a whole new msstyles for Vista which would increase the cost. So now you're probably closer to $20,000 to produce a single theme -- and this is if it's purely original work. If you were doing, say a Disney based theme, you would have royalties and upfront payments and approvals involved which drive up the costs even further.
The Business Model
Now everything I mentioned here were things we considered when doing MyColors. The only way MyColors succeeds is if it gets massive distribution. That means getting preloaded or doing special distribution deals with major brands. That's why MyColors uses WindowBlinds OEM technology (its skin format is a bit more restrictive to ensure maximum compatibility). It's also why it includes gadgets. Gadgets can be branded and remote control any media player instead of having to make a skin for a specific media player.
Over the past year, Stardock has signed on several major distributors and PC makers to begin phasing in MyColors distribution. So by end of this year, MyColors will be on millions of computers. But this was only possible because a) MyColors doesn't tamper with system files and MyColors has a library of hundreds of themes. Those were the two pre-requisites because most distributors aren't that interested in distributing something that brands them as much as finding ways to generate measurable increases in revenue using their massive distribution.
And that combination is what I think will be the death blow to Hyperdesk. You can argue I'm biased or whatever but you can look at the facts for yourself:
- Companies with big distribution channels aren't that interested in increasing their "brand awareness" with a skin because they already have massive brand awareness because they have big distribution channels.
- The above companies generate additional income by selling things through their massive distribution channels
- These companies will only include things likely to make a lot of money which in this case means a large library of content
- These companies will not tolerate support issues from what they bundle. Hence, something that patches system files is DOA to them. People will flame WindowBlinds but the reality is, it has a long successful history of enterprise-level robustness when the content for it is provided by professionals.
- These companies will want to support the current version of Windows (obviously).
Without the above criteria satisfied, Hyperdesk can't get massive distribution. And without that, he's stuck selling to the hobbyist community - except Hyperdesk doesn't have a community to sell into. Posting on a personal page on deviantART isn't going to cut it and deviantART isn't going to get into the business of trying to sell a handful of premium themes on their site any time soon.
Now, does that mean you, the reader, shouldn't buy a Hyperdesk theme? Oh no. If it's good stuff, you should buy it. I will probably seriously consider buying Hyperdesk themes if I like the themes. I can, after all, always convert the msstyles to WindowBlinds to avoid patching anything and then I get to run it on Windows Vista.
Reply #42 Sunday, May 4, 2008 8:15 AM
<I><b>Leo the Lion</b>: Frogboy, why is it that I love to ‘lock horns’ with you? Not sure, but I guess we are both self opinionated SOB’s who like to debate</i>
Maybe you're just amused by the image of a frog and a lion locking horns and that keeps you coming back.
Reply #43 Monday, May 5, 2008 12:44 AM
Excellent and nice reply.
You make some valid points in that post and your previous posts. It all comes down to 'Can he overcome some of those obstacles and bring it off'. Who knows and even after he launches it, it will be some time before a judgement call can be made.
On the pirating side, I forgot about the WB/My Colors software situation. You will already know that the hackers are finding it very difficult to crack WB. There was a discussion on theses forums a few weeks back and I mentioned that I was watching a website where three experienced hackers were trying to hack WB over a period of two weeks. It was fun to watch and they were giving a blow by blow account of their efforts. They tried everything including some very dubious moves.......all to no avail. So you guys seem to have got it pretty tight. On the Detroit theme........I think you know what I'm going to say.......
Reply #44 Monday, May 5, 2008 6:04 AM
Brad, this is the first time I've seen you talk about your "business" business. It's interesting. I've heard the advice given "Never go into a business where there are substantial nonbusiness reasons for people to enter the business," like bookstores. That would seem to apply to designing games like Galactic Civilizations. So I would expect you to make more money as an entrepreneur in an area like skinning that's not naturally fun and requires focusing on execution.
Anyway, I had two questions. One, this mantra that success = content + distribution + marketing. Do you remember where you learned that? It sounds like something from Business 101, but my college didn't offer anything called Business 101. Or was it from outside reading about how to run a company once you had one?
Second question, who came up with the idea of marketing the skins to the NFL teams? Seems nonobvious but smart. Did you get a consultant, think of it yourself, hire a marketing person who alread had ties to the sports teams, or what?
Reply #45 Monday, May 5, 2008 7:40 AM
Personally, I wish Jesh all the success he DESERVES
Reply #46 Monday, May 5, 2008 7:44 AM
I think you're clearly from the Gaming end of Stardock's interests. Were you to have been from the Skinning side you'd know that in spite of people's attempts [at times] to make it otherwise, Skinning is ALSO fun.....
Reply #47 Monday, May 5, 2008 9:34 AM
I don't think it's a "want" issue, I would bet it's more of a "can't" one.
Reply #48 Monday, May 5, 2008 1:14 PM
Anyway, I had two questions. One, this mantra that success = content + distribution + marketing. Do you remember where you learned that? It sounds like something from Business 101, but my college didn't offer anything called Business 101. Or was it from outside reading about how to run a company once you had one?
Second question, who came up with the idea of marketing the skins to the NFL teams? Seems nonobvious but smart. Did you get a consultant, think of it yourself, hire a marketing person who alread had ties to the sports teams, or what?
Skinning is fun. That's why so many people do it. Unlike games, it's something that isn't that hard to get started in. I enjoy tinkering with my WindowBlinds skins or DesktopX objects regularly. I used to do my own icons but in an age of 256x256 icons I'm too far out of my league.
With regards to the mantra for success. I don't remember exactly where I first heard it as it's pretty much an axiom of business.
I saw Jesh's lengthy response to this article. I didn't read the whole thing as it was, unfortunately, so full of almost embarassing bullshit that my eyes started to glaze over. But he clearly doesn't understand the business model he's embarking on. That's why I think he's doomed.
Let me give you a couple of examples:
He implies that I don't think the Disney IP is valuable. It most certainly is very valuable. We would love to have MyColors Disney related content. But we would never, ever, launch with it. If you have 200 MyColors themes then it makes sense to have say 20% of your content targeting niche demographics.
When we started talking to Disney, it was after we already had the NCAA and NHL, and GM, and Ford and several other major IP holders ready to go or signed. Now, TSF had already done a lot of work for Disney and had been touting Hyperdesk as coming out "real soon" (this was almost a year ago). I'll stand by what I said before knowing what I know, I don't think you'll see Disney in the initial launch if HD comes out this month.
Content + Distribution + Marketing Explained
Content. To get content, you have to spend a lot of money up front in advances on royalties. That's the nature of the business. The Skins Factory has no studio. It's just Jeff working out of his house. His contractors and such work wherever. Jeff emailed me the other day bragging that he's got $700k in contracts over the next year or so. I doubt he's underestimating his business. He claims that he made $600k last year. Well, to put that in perspective, that would be almost half of what he would need to sign up some major IP.
Now, in his response, he talks about how great his quality is on Hyperdesk. He has the art talent and he's going for quality over quantity. But his competitor, Stardock Design, has both. I will happily put up the NBA themes or Mustang theme and such versus his Sony Ericson theme in terms of quality. One of our people did his icons after all for the Sony Ericson theme.
The difference is that we won't spend 3 days hyping up one theme which brings us to the second challenge.
In short, he needs quality and quantity. He may have quality but he doesn't have quantity to be a serious player. He has the Sony Ericson theme which he got paid to do I imagine and he has the Darkmatter theme which is the theme he intended to do for Alienware. I suspect that's his initial load if he ships this month.
Distribution. TSF claims that he'll be on the Disney store and implies he'll be on USB sticks. If Hyperdesk ships this month, I'll bet you that it'll be on neither. Having a distribution plan is not the same as having distribution. And being on the Disney store wouldn't be enough.
The USB stick preload would suffice for distribution but I don't see it happening. The uxtheme patching will kill that just like it will kill him on preloads. In his post he says Alienware will take him back when he gets Vista support. Not as long as he's patching system files. I know this for a fact.
Marketing. Jeff claims he has hired the same PR firm that Alienware has. That's nice. But Alienware has stuff to market. IF he can get Disney's help (which he may) then he may get an initial set of articles on it. But then what? PR is only a small aspect of marketing. I mean, we're talking about a guy who has to use his free deviantART page to spread the word.
He's selling a digital product without any web presence. If Stardock releases a major new thing, we have WinCustomize, Neowin, and our own extremely popular website to help build initial awareness. Plus we have very good relations with a lot of websites to help expand on that.
The Skins Factory, by contrast, has its static home page and forums. As someone whose been featured in Time Magazine, the Washington Post, Newsweek, and on TV, I can tell you that in the long haul, that PR, on its own, won't do the trick.
Sports Team Question: We collectively came up with the idea to target sports teams first because of the demographic and because it would allow us to produce a lot of high quality content quickly.
Time will Tell
Some people have commented both here and on Jesh's deviantART blog (though Jeff deletes any negative comments and even has deleted many of his own when he later realizes how out of line he got -- btw, I haven't removed a single comment from this discussion) that we should all just be quiet and see how it pans out.
The mistaken assumption there is that this is driven out of some "fear of competition". Look, we're into skinning. I like it.
A competitor, by definition, is someone who produces something that would cause you buy their solution instead of yours. Hyperdesk isn't a competitor to anything we make. They don't have the same content.
Style XP was a competitor to WindowBlinds. Konfabulator was a competitor to DesktopX. But Hyperdesk is no more a competitor of MyColors than a MikeB skin is a competitor to a Vstyler skin.
I am discussing this because it's interesting to watch plus, Jeff keeps trashing us on forums and elsewhere (on WinMatrix he was really out of control but, like he tends to do, he deletes or edits his comments later when he realizes how bad he was).
And by trashing, I don't mean the equivalent of talking about uxtheme. I mean personally insulting me, Treetog, and other artists publicly and insulting the work of our artists.
So I'm on the record, I think Hyperdesk is doomed. But I also don't think it's going to be that big of a deal. I think Style XP was a bigger deal to skinning. I definitely was concerned about Style XP's popularity. Hyperdesk? Not so much. But I am still very interested to see how well it will do.
I would love to see Hyperdesk be a bonafide competitor to us because it would force us to be sharper. Style XP made Object Desktop a better product. Hyperdesk will make our themes better because it will be a point of pride to make sure our skins and such are better than theirs. So far, from what I've seen, I think that will be the case.
Reply #49 Monday, May 5, 2008 1:38 PM
Well, there a tons and tons of customizers, not near as many skinners, I suspect that if you asked an average joe how many gamers he knew in ratio to skinners, the gamers would have a mandate. I'm assuming you were including skinning and customizing under the unbrella of skinning.
Whoever made the VS, I believe it was KOL is only going to offer as much quality as the format allows, Most of the top skinners, KOL included, reach a point where you can't really improve on quality, once it is skinned completely, void of bugs, usable etc ..then all that can be improved upon is the quality of design and excecution of that design..then again.. most of the top artists have reached a level of creativity and execution that is for the most part on par with the rest of the higher echelons of skinners. Look at the top skinners in VS and WB their all pretty comparable in terms of 'quality' No one is head and shoulders above anyone else.. at least as it relates to WB\VS skinning. So while quality is important, once quality is reached it then becomes a question of quantity. Now while I'm sure his catalog will grow over time, lanching with one multiply recolered theme does, to me, does seem rather futile and unimpressive.
This was no endictment of KOL, I think he is a great artist, the point was once WB reaches a quality threshhold there isn't much that will differentiate it in wow factor that hasn't already been done or would have to be bizarre to the point of unusable \ non-mainstream. A modern, mainstream usable skin only has so much that can done to showcase itself in a different light to comparable skins. This is only more instensified in the visual style format.
TSF hasn't been able to compete with Stardock in the WB arena.. I hardly think using a more restricted format is going to change that.
Reply #50 Monday, May 5, 2008 1:44 PM
Reply #51 Monday, May 5, 2008 3:31 PM
Has it been 15 years already? I feel old!
Reply #52 Monday, May 5, 2008 4:47 PM
I rarely use WMP and have never once used a Yahoo widget.
Add that fact to the fact that I'm perfectly happy with the stuff I can get from Stardock and all the people who contribute their works to Wincustomize(which there is so much of that I'd be willing to bet I've actually had the chance to use less than 50% of what I've downloaded to date) and it just wouldn't be worth it to me.
Reply #53 Monday, May 5, 2008 5:13 PM
Or . . more clearly, does patching the dll break WB or other SD apps?
Reply #54 Monday, May 5, 2008 5:23 PM
I agree that competition is good, but they doesn't offer much so far. I also won't touch anything that patches any of system files. That and the mere fact that I am a happy Vista user.
Reply #55 Monday, May 5, 2008 5:28 PM
Reply #56 Monday, May 5, 2008 9:38 PM
I vaguely remember seeing mention of someone managing to have both the patched uxtheme and WB running on the same system....but I think that needed some deft wizardry...and isn't normally a goer, not in the real world...
Reply #57 Monday, May 5, 2008 10:08 PM
Just trying to help them as much as I can.
Reply #58 Monday, May 5, 2008 10:12 PM
I just noticed your screenshot.
It says "Powered exclusively by Hyperdesk".
Wait a sec. The skins are powered by Microsoft's uxtheme.dll (patched). The media player skin is obviosly powered by Windows Media Player. Yahoo widgets are obviously powered by yahoo widgets.
What exactly si Hyperdesk "powering"?
Theme Manager (the original from 2000 even) could change the skins of Winamp and Media Player and WindowBlinds and so forth. But would anyone argue that it was "powering" the actual skin.
Powering, in my view, would be actually, you know, running the skin. Like a skin engine, a widget engine, an icon applying engine, etc. Did TSF quietly buy up Windows Media Player and Yahoo widgets? I heard something about a buyout of Yahoo but I had no idea it was TSF...
Reply #60 Monday, May 5, 2008 11:56 PM
Wait a sec. The skins are powered by Microsoft's uxtheme.dll (patched). The media player skin is obviosly powered by Windows Media Player. Yahoo widgets are obviously powered by yahoo widgets.
What exactly si Hyperdesk "powering"?
Wondered that myself when I saw it and almost highlighted it to ask the same question. But I figured the typical response would be that it's "powered" by Hyperdesk because in order to acquire the themes you'll need to buy them through Hyperdesk
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Reply #41 Sunday, May 4, 2008 1:55 AM