Stardock Customer Report: 2011
Wednesday, March 21, 2012 by Frogboy | Discussion: Elemental Dev Journals
We have completed our annual customer report for last year. Each year we send out a survey to our customer base asking them a host of questions so that we can better serve them.
In exchange, we share the results of these surveys along with a report on what went right and wrong the previous year along with plans for the forthcoming year.
We are pleased to present you the full report here: https://www.stardock.com/press/CustomerReports/Stardock2011.pdf
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Reply #2 Wednesday, March 21, 2012 2:55 PM
it's always nice to get a inside peak in a company.
Thanks
Reply #3 Wednesday, March 21, 2012 3:01 PM
Nice review. Good choice regarding Impulse, i think. And thanks for giving us Rebellion.
Reply #4 Wednesday, March 21, 2012 3:18 PM
Read the review. That picture in the FE section where is this 'Gildenarena' I have never seen this in game. Is this something comming out in a future beta release. Looks like a pretty cool tactical battles map.
Reply #5 Wednesday, March 21, 2012 3:25 PM
Next 18 months... new games... chances of one being an RPG being more than 0.00%... for PC... 
"Funny" the drop of Stardock users buying from Impulse once it was sold.
Reply #6 Wednesday, March 21, 2012 3:47 PM
Maybe it's suppose to be Gilbert Arenas.
Reply #7 Wednesday, March 21, 2012 3:52 PM
It's a quest that's only accessible after you get the 3rd(?) quest tech. On the main map, it shows up as a coliseum that takes up the entirety of the tile.
Reply #8 Wednesday, March 21, 2012 4:00 PM
Some interesting info, but I'd love to see the questions asked in the survey to be an even better swath of questions. It's mostly demographic info and buying trends. I'd love to see stuff about ideas/suggestions, ways to improve the existing survey, other technologies Stardock should be exploring, etc. Stardock has some pretty savvy tech users- crowd-source them and ask them though/difficult/interesting questions.
Reply #9 Wednesday, March 21, 2012 5:26 PM
Good Suggestion! I second it.
(It would also be interesting to know what percentage, of the 4 million people who received the survey, responded to it. Potentially, there is some real "power in numbers" here!)
Reply #10 Wednesday, March 21, 2012 5:51 PM
Good read. Wow lots of android users. I wonder where your going to expand next for new platform...? Can't wait to find out.
Reply #11 Wednesday, March 21, 2012 7:18 PM
Well written document. Whats Stardocks ticker. 
Would love to have a good Stardock strategy game for my Android phone.
The Apple airplay stuff was interesting. Believe Intel is also pushing some similar standard.
Reply #12 Wednesday, March 21, 2012 7:26 PM
We look at you guys as our investor?
I wonder how many people have been around long enough to remember Stardock in the old days?
Not too many privately owned tech companies these days of significant sized controlled by 1 guy (facebook is one ironically).
Reply #13 Wednesday, March 21, 2012 7:41 PM
I wonder how many people have been around long enough to remember Stardock in the old days?
Not too many privately owned tech companies these days of significant sized controlled by 1 guy (facebook is one ironically).
I thought Facebook went public recently?
Reply #14 Wednesday, March 21, 2012 7:41 PM
Not too many privately owned tech companies these days of significant sized controlled by 1 guy (facebook is one ironically).
Will you and Facebook incorporate hereditary rule? 
Or will you pick a successor like the first two sage kings of China.
Reply #15 Wednesday, March 21, 2012 7:44 PM
As to the OP ... hmm
The Android craze is surprising (at least to me). Platform usage seems evenly split (as far as consoles go).
Reply #16 Wednesday, March 21, 2012 7:47 PM
I'm not inclined to invest in Android development.
Reply #17 Wednesday, March 21, 2012 8:18 PM
What is android, is that phone shit? Are phone games comparable to console and PC games? I don't own a phone worth a shit, and don't ever plan on using a phone for anything other than a phone...I'm just a cranky old man.
Reply #18 Wednesday, March 21, 2012 8:38 PM
OMG, I already wear bifocals. Playing FE on a phone screen I'd need quadfocals.
Reply #19 Wednesday, March 21, 2012 9:02 PM
Tasunke breathes a sigh of relief.
Seriously though, it is possible that the Android bubble has already begun to pop, and that the momentum will shift to the next mobile device shortly.
My advice would be to either lottery pick one of the new up and coming mobile devices, or stick with a solid Console like Xbox or Playstation.
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Reply #1 Wednesday, March 21, 2012 1:12 PM
Cool. I feel like an investor.