Stardock Central Clarification

Wednesday, July 30, 2008 by DorkCoffeez | Discussion: Stardock Support General


There have been multiple responses from many different Stardock Representatives and community members about the status of Stardock Central and Impulse. At this time I would like to clarify the situation as it stands. This is of course subject to change but this is the current situation at the time of this posting. Any changes I am made aware of I will post here as well.

Impulse is the new downloading tool for Stardock software, games, published games, and store front. It will receive priority in all new downloads and updates. There are a great many plans for updates to the software including tools, features, and so on. If you have not already, we encourage you to make the switch.

Stardock Central will continue to feature updates for Stardock software only at this time. This will not include games, even Stardock original ones. However WindownBlinds, Icon packager, and so on will still have the updates made available to them as a service to our customers.

As I said any of this is subject to change but as it stands right now this the policy regarding these two free tools. I do apologize for any inconvenience in these matters.

As always if you have any troubles or questions you can let us know at support@stardock.com.

Seabass
First Previous Page 1 of 2 Next Last
Xan
Reply #1 Wednesday, July 30, 2008 12:25 PM
So how long will stardock central be supported? I don't trust Impulse yet for my downloads. It doesn't do a very good job at recognizing my games like galciv that are already installed. Has that been fixed yet?
Lantec
Reply #2 Wednesday, July 30, 2008 1:59 PM
Stardock Central will continue to feature updates for Stardock software only at this time. This will not include games, even Stardock original ones.


If you plan to keep SDC because of GC then you didn't read all the way thru. SDC no longer supports games.
DorkCoffeez
Reply #3 Wednesday, July 30, 2008 4:26 PM
So how long will stardock central be supported?


There is no current time line on support for Stardock Central. At this time we don't have any plans to do away with it all together. Should a call like that be made I'm certain it will be formally announced in some way.

Has that been fixed yet?


Yes that issue was fixed.


Here is some more information on the matter to help clarify the games issue.

Stardock Central used the Legacy pkzip file format. This format has a capability of 2 gigs of information.

Impulse now uses 7zip, utilizing the lzma compression method, which allows up to 16 million tera bytes.

Now if you don't know what any of that means that's fine. Just know that through Impulse we can send out files up to 8 billion times larger than before.

However far more importantly than this is the the practical aspect of these numbers. It means that if a game was larger than 2 gigs then Stardock Central could not handle it by any means where Impulse could. Since 2gigs is near common place these days in PC gaming and even software this makes Impulse not just ideal but necessary.

Hope that helps.   
WebGizmos
Reply #4 Wednesday, July 30, 2008 5:30 PM
At this time we don't have any plans to do away with it all together.


That would be awesome! Nothing against Impulse and I don't download games....I just like to keep it simple!
neophil78
Reply #5 Wednesday, July 30, 2008 5:33 PM
It seems there's a few product updates avaible through impulse but not through SDC:
- ObjectDock Plus 1.91K(a).025
- Theme Manager 2.50c.049
- SkinStudio Pro 5.01.051

It would be cool to see them on SDC   
Vad_M
Reply #6 Wednesday, July 30, 2008 6:27 PM
What can I say? I like Impulse and already use it. But together with SDC.

Why? Because I found one tnpleasant thing in Impulse. It doesn't allow me to enter the install path which I want. For example it installs DesktopX everywhere in my hard drives but not in a place I want to install it.

So I'm compelled to use SDC until Stardock will solve this little problem. Then I'll finally make the switch to Impulse.
Chasbo
Reply #7 Wednesday, July 30, 2008 7:11 PM
I don't download games....I just like to keep it simple!


Hear Hear! Keep SDC around for us simple folk!
PoSmedley
Reply #8 Wednesday, July 30, 2008 8:40 PM
Clarification is good. Thank you!
CTB123
Reply #9 Wednesday, July 30, 2008 9:48 PM

I don't know want to mimimize the problems others have had with Impulse, but I have had zero problems.  If you haven't tried it yet, you might want to check it out yourself.

Phazon88
Reply #10 Wednesday, July 30, 2008 10:11 PM

CTB123


I don't know want to mimimize the problems others have had with Impulse, but I have had zero problems.  If you haven't tried it yet, you might want to check it out yourself.

Same here. Not one issue with Impulse since the beta release and I use it everyday.

DorkCoffeez
Reply #11 Wednesday, July 30, 2008 11:30 PM
I'm very glad to hear that guys!

Often times support only gets to hear the bad instead of the good. You can often look to the numbers to keep you happy though. In this case thousands and thousands of users with more joining in every day are using Impulse very well. It is still good to see it in print/word of mouth.

As always you know where to find us should you need anything (support@stardock.com)
zakai1369
Reply #12 Thursday, July 31, 2008 10:11 AM
Same here. Not one issue with Impulse since the beta release and I use it everyday.


+1

jazzymjr
Reply #13 Thursday, July 31, 2008 10:30 AM
Well, I can't use Impulse! I am still running IE 6 on one of my computers (laptop)...I tried IE 7 on it, and it crashed everything. So, for my sake, I hope SDC stays around for a long while. I have not tried Impulse on my desktop yet....am used to SDC and will probably continue to use it as long as it ia available. I do not download any games, so that is not an issue for me.
DorkCoffeez
Reply #14 Thursday, July 31, 2008 5:31 PM
Should you give it a try on your desktop and have troubles jazzymjr please let us know through the support channel support@stardock.com. However as you said if you are not utilizing games then you are likely not to miss out on much, at least not for the time being.
Daveant
Reply #15 Friday, August 1, 2008 11:36 AM

Because I found one tnpleasant thing in Impulse. It doesn't allow me to enter the install path which I want. For example it installs DesktopX everywhere in my hard drives but not in a place I want to install it.

That was an annoyance of mine too, but I finally figured it out.  Click on the Stardock logo in the top left.  It will show you a menu and you can choose preferences from that.  One of the options there is to set the folders you want to use. 

Apparently, Stardock is mimicing Office 2007's weird "big button" menu with that logo in the top left.  Can't say I like it, and it's definitely not obvious, but once you know about it, it works.

Now what I want is something similar to the Stardock Central Tray utility (but for Impulse), so that I can know when updates are available.  Get me that, and I'll retire SDC.

zakai1369
Reply #16 Friday, August 1, 2008 1:13 PM
Now what I want is something similar to the Stardock Central Tray utility (but for Impulse), so that I can know when updates are available.


I remember seeing in one of the original Impulse threads that that would be in the works.

hallv5
Reply #17 Sunday, August 3, 2008 1:50 AM
Made the switch to 'Impulse' a while ago since it was just too confusing trying to keep track of what updates were actually available where. SDC would show one version while Impulse showed another. So far no problems with Impulse to speak of.

Have some kind of weird instances with some of the other apps (that I've already reported to Support) like having install status of an app change from installed correctly to NIC for no apparent reason. But I'm not sure if that's solely an Impulse problem or not...
RoseNell
Reply #18 Friday, August 8, 2008 12:37 PM
Hear Hear! Keep SDC around for us simple folk


I agree. I had Impluse but I really had a problem with it messing up my computer.
I had to uninstall it and it works fine now.
Down the way, when all the bugs are our of it, I will download it again.

I am watching the Impluse posts regularly to see the progress.

Thanks Stardock..."/>
Jusletgo
Reply #19 Saturday, August 16, 2008 10:34 AM
Allow me to take the opportunity with this issue to vent some long term teeth-grinding issues I have never understood about the entire Stardock Delivery, Install, and Operations Architecture. How does a company that has such dominance in the marketplace, with such an incredible array of killer apps and products, so bork the way it jerks its customers around with splintered, and dramatically inconsistent delivery, installation and operations protocols?

Simple case, to come to the point. If the Product is Adobe, it has its home at C:\Program Files\Adobe. Periodo.

If it's a Stardock product, at least when I came aboard in 2002, it all loaded to C:\Program Files\Object Desktop. With other stray stuff going other places. I have come full cycle since then, prepared to make brand new purchases and take another enthusiastic run through this quagmire environment. My old stuff is still sitting at the above pathname, some inop, others not. So I started to download the latest goodies. Low an behold they were all going into a SINGLE parent folder at C:\Program Files\Stardock\Object Desktop. Ray-Ray I said. And Whaaahooo! IconDeveloper, IconPackager, SkinStudio, SoundPackager. Wow! I'll be able to just uninstall all the old stuff at C:\Program Files\Object Desktop. Piece a cake. New beginnings. Then along came CursorFX to C:\Program Files\Stardock. Ahh--ok. Then came WindowBlinds and WinStyles. Did they smack themselves in right alongside the other guys? Ahh---NOOO! They installed along the OLD pathname at C:\Program Files\Object Desktop. This is just totally borked and out of control architecture. I now have double shortcuts for the same product, pointing to TWO different pathnames and TWO versions of the same frigging product, still running side by side each other. Reminds me of an engineering meeting at Space Systems Division of General Dynamics, the day a myopic, anal retentive engineer, with incredibly convoluted logic, proved his case that on the new GUI Interface RED MEANS GO and GREEN MEANS STOP. Only in closed, sweaty, boring, and insular corporate hot-air staff meetings does this kind of stuff actually come to pass. Where virtually ANYTHING, however INSANE, can, and is, justified. Think I made my case on this issue. But, we're not done yet.

Whether from Stardock or WinCustomize, doesn't matter, some downloads allow you to SAVE initial install resources to your own target download folders. Do they all do that? Ahh--NOOOO. Some now don't even give you ANY OPTION AT ALL, they just download where they're hard-wired to do so. You're not given ANY OPTION. Did I get the resource? Where'd it go? Never even got a chance to touch it, must less confirm its arrival. Worse than this, some of the apps deposit USER resources in their own PROGRAM FILES locations, while yet others deposit their user resources down the long, ugly pathname at C:\Documents and Settings\All Users\Shared Documents\Stardock\ and then FINALLEEE, into app-specific target folders. So I now gots stuff in my C:\+Downloads folder. I gots stuff in my C\Documents and Settings\All Users\Shared Documents\Stardock folders. I gots stuff in my C:\Program Files\Object Desktop folders. I gots the early stray stuff at yet other stray Program File locations. I gots stuff in my C:\Program Files\Stardock folders. What a BORKED RAT'S NEST of NEW and OLD PRODUCT items, spread all over Hades and back. And this is 2008, SIX YEARS since 2002, and NUTHIN HAS CHANGED. And now you speak of IMPULSE. And now you speak of the ability to blast 2 GIG bullets into my hard drive, wherever you d-well decide to? My flesh crawls.

Whatever happened to the clean, direct, short pathnames at the top of C:\ huh? Top of C? Where's dat?

I know there are some corporate types, and software engineers, that can give me impeccable logic for the way this rat's nest is organized. Well, I just don't buy it. Last time I checked the traffic lights, GREEN still meant GO, and RED still meant STOP. I jus don wannah hear the arguments. Get with it. Clean up your act kk. If it's Adobe, it goes to C:\Program Files\Adobe. Periodo. Kapeesh? Does it take SIX YEARS PLUS for the simple exquisite logic of this to sink in? Not yet it hasn't. Not by any fresh observations and experiences I am having ramping up for this new run on Dodge.

If it's a Stardock Product, ALL APPS, WITHOUT EXCEPTION, have a SINGLE, TOP-LEVEL child folder install at C:\Program Files\Stardock. Periodo. If it's a USER GENERATED RESOURCE, or a program app generated USER RESOURCE, they ALL USE THE SAME TOP-LEVEL, PARENT REPOSITORY, EXTERNAL to the Program Files Architecture (Stay OTTAH THERE!), at some clean, and short folder pathname, say at the top of C:\+Stardock, with again, an IDENTICAL, SINGLE, TOP-LEVEL set of child folders directly inside it. Let the customer make the initial call defining the SINGLE path for ALL USER RESOURCE GOODIES, at a SINGLE TARGET PATHNAME. There are beaucoupe provisions for shared resource file setups that permit targeting anywhere on the HD. And not just in those silly, hard-wired-default My Documents, My Music, My Potty, My Blah-Blah folder architecture that drives people to drink, tearin their hair out, running up and down those mile long pathnames. Just utter nonsense.

Comments from the Peanut Gallery, pls. I have a thick skin, and a tender heart. Depends on which one you wannah target.

Take care.

P.S. Yeah, I'm a grumpy ole man in his late 60's, retired, and hard-wired to simpler times, and simpler solutions. I was mesmerized by Pong. Einstein put it so well, paraphrasing him: The most complex and profound issues of the universe ultimately resolve themselves in elegant simplicity. Case in point: E=MC2. Like to see WinZip compress that puppy any further.
Jusletgo
Reply #20 Sunday, August 17, 2008 3:58 AM
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